INFO &  FAQ

CURRENCY

I live in Austria, Europe and invoice in Euros. Invoicing in USD is possible upon request.

DO YOU SHIP TO MY COUNTRY?

If the checkout button is not enabled, please contact me.

Achtung! Auf Grund markttypischer Besonderheiten kann die Webshop-Funktion für Bestellungen aus Deutschland nicht genutzt werden.

HOW LONG DOES IT TAKE?

I ship within a few days. From there, it usually takes around 4 days to arrive at European destinations and around 10-12 days to the U.S. For Australian destinations it is around 3 weeks.

DO YOU HAVE A VAT-ID?

No. According to the Austrian tax law, this is a small enterprise which is exempted from the VAT. Therefore, no sales tax is included in the prices. For German-speaking  tax-aficionados: https://www.bmf.gv.at/steuern/selbststaendige-unternehmer/umsatzsteuer/ust-kleinunternehmer.html

DISCOUNT POLICY

Personally, I prefer granting discounts to loyal customers rather than being asked for by strangers.

PRODUCT AVAILABILITY

From 2019 on, the company is run on a small scale besides a fulltime job and family. Please understand the limited production possibilities.

For further flat pickup information please contact me.