INFO & FAQ
I live in Austria, Europe and invoice in Euros. Invoicing in USD is possible upon request.
DO YOU SHIP TO MY COUNTRY?
This micro-business is not capable of dealing with whatever bureaucratic requirements some countries impose or how they are executed. For that reason, customers in the UK or Germany cannot be served. I kindly ask for your understanding.
If you live elsewhere, feel free to get in touch to find a way.
HOW LONG DOES IT TAKE?
I usually ship within a few days. From there, it usually takes around 4 days to arrive at European destinations and around 10-12 days to the U.S. For Australian destinations it is around 3 weeks.
However, this was before the Covid-19 pandemia. The connections may be disrupted or the shipment can take longer than mentioned above.
DO YOU HAVE A VAT-ID?
No. According to the Austrian tax law, this is a small enterprise which is exempted from the VAT. Therefore, no sales tax is included in the prices. For German-speaking tax-aficionados: https://www.bmf.gv.at/steuern/selbststaendige-unternehmer/umsatzsteuer/ust-kleinunternehmer.html
Personally, I prefer granting discounts to loyal customers rather than being asked for by strangers.
From 2019 on, the company is run on a small scale besides a fulltime job and family. Please understand the limited production possibilities.
For further flat pickup information please contact me.